GeoPal CRM

GeoPal CRM

The CRM system in your GeoPal account allows you to save Company and Contact details. You can configure this system to suit your business. You can add departments, company/contact types, job titles and extra fields. 

You can configure your GeoPal CRM from the ‘Configuration section’ under the heading ‘CRM’. You need to configure the companies and contacts prior to adding their details.

Can I add more than one company at a time?

Yes, this can be done similarly to the User Upload. GeoPal CRM is broken into Company and Contact information, each contact may be associated with a Company. This information is used when assigning jobs to provide mapping facilities and for reporting job data by company. 

The Company upload lets you import up to 500 company records in bulk. Once the template is downloaded, complete the mandatory fields and enter the company ID, you can then import the file via the ‘choose file option’.

The system won’t recognize my company data and I cannot complete an upload?

If there is a problem with the file the system will provide an error message. This could simply be because the data does not match the template we provided in the download. Check the template and try the upload again, if you continue to have problems send an email to support@geopal.com.

    • Related Articles

    • Adding GeoPal Users

      Adding Users On the left-hand side, menu click the Configuration tab, then click on Users.   On the left-hand side is the list of all current users and this is also searchable. You can also sort by Active and Inactive users. Active will be selected ...
    • GeoPal’s Guest Section

      We recently replaced the old guest section which had some limitations, mostly related to design changes and features that have been added to the GeoPal Web App since the original guest section was developed. One such factor in redeveloping the guest ...
    • Tracking routes taken by GeoPal Users

      The Route Replay allows you to report on the exact route taken by a user. This can be useful for tracking working hours. Again it is vital that the Location and tracking setting has been turned on by the user.  From the Route Replay section on the ...
    • How do I assign Jobs?

      How do I add a job? You can add jobs in 2 different ways.  Firstly, you can create/add a job by going to Jobs > Create a job. This screen will outline all options and requirements for creating a job including which Job Template you are creating the ...
    • Reporting in GeoPal

      Can I receive a pdf output of all completed jobs? There are a number of reporting options.  To view reports you can go to the ‘Reports’ section on the menu. The main reporting options here are: Jobs report Jobs Overview The Jobs Report allows you to ...